Privacy Policy

Privacy Policy

Introduction

At https://colorbond-fencing-bendigo.thebestlocalpro.com (referred to as “Colorbond Fencing Bendigo” or “we,” “us,” or “our”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and management of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information and Privacy Act (CPA) of the United States
  • Utah Consumer Sales Practice Act (UCPA), Connecticut Consumer Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed via links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions when:

  • You register an account with us and use our services as an authorized user
  • You visit or navigate through our websites, including linked pages
  • You subscribe to receive communications from us via email, phone calls, or text messages (SMS)

Personal Data Collection

We collect a variety of personal information to enhance your experience and provide tailored services. The types of data we gather include:

  • Account Information: Details associated with your user account, such as username, password, and profile settings.
  • Payment Information: Transaction details, payment method information, and billing address used for purchasing our services or products.
  • Financial Information: Bank account numbers, tax identification numbers, and other financial records to facilitate transactions and process refunds/reclamations.
  • Purchase Information: Order history, product preferences, and purchase frequency, which help us improve customer service.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device (e.g., IP address, device ID) for technical support and analytics.
  • Location Data: Your geographic location information, used to provide personalized content and services.
  • Feedback: Comments, reviews, and suggestions you share with us to enhance our products and services.
  • Social Media Information: Personal details obtained through social media platforms when users interact with our accounts.
  • Product Information: Details about the products you show interest in or purchase from our online store.

We collect this data through various means, including direct user input, interaction with our automated systems, and third-party partnerships.

Cookies

Cookies are small text files stored on your browser to enhance your experience on our site. We use cookies for several purposes:

  • Strictly Necessary: These ensure the basic functionality of our website, such as remembering your login details.
  • Preference: They remember user preferences and settings, like language or content region.
  • Analytics: Analytics cookies help us understand how users interact with our site, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires or upon request for deletion, we ensure the secure erasure or anonymization of your information.

Security Measures

At Colorbond Fencing Bendigo, we take significant measures to safeguard your personal data:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: The right to request access to or corrections for inaccurate personal information held by us.
  • Erasure (Right to be Forgotten): The ability to request the deletion of your data where there are no legitimate grounds for retaining it.
  • Restriction: Limiting the use or disclosure of your data under specific circumstances.
  • Data Portability: Obtaining a copy of your personal information in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.
  • Data Protection Appeals/Complaints: The right to file an appeal or complaint with a supervisory authority if you believe your data protection rights have been infringed upon.

To exercise any of these rights, please reach out to our Data Privacy Team at the contact details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

  • Email: [email protected]
  • Mail: Data Privacy Team, Colorbond Fencing Bendigo, [Street Address], [City, State/Province, ZIP Code]